Privacy Policy

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Effective Date: 11/28/2024

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Introduction

Advanced Aesthetics Group ("we," "our," "us") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us, including through text messaging, phone calls, and email communications.

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1. Information We Collect

We may collect the following types of personal information:

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• Contact Information: Name, phone number, email address, and mailing address.

• Health Information: Medical history, treatment plans, and other information you provide related to your care.

• Payment Information: Credit card details or other payment data for billing purposes.

• Communication Records: Text messages, phone call details, and email correspondence.

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2. How We Use Your Information

We use your information for the following purposes:

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• To provide medical and aesthetic services.

• To communicate with you about appointments, treatments, and follow-ups via text, phone, or email.

• To send appointment reminders and updates.

• To process payments and manage billing.

• To comply with legal and regulatory requirements.

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3. Communication Preferences

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• Text Messaging: By providing your phone number, you consent to receive text messages related to your care. We DO NOT send promotional material through text messaging. 

• Phone Calls: We may call you to discuss treatment plans, appointments, or other care-related matters.

• Email: We may send emails regarding services, promotions, or educational content. You can unsubscribe from promotional emails by following the instructions in the email.

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4. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following situations:

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• With third-party service providers who assist us with scheduling, billing, and other operational tasks.

• With medical professionals or laboratories as needed for your care.

• To comply with legal obligations, such as responding to court orders or regulatory inquiries.

• With your explicit consent for any other purpose.

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5. Protecting Your Information

We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. These include:

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• Secure encryption of digital communications and data storage.

• Training staff on confidentiality and data protection practices.

• Regular audits and updates to our security measures.

 

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Withdraw consent for certain types of communication (e.g., promotional messages).

• Request deletion of your personal information, subject to legal and medical record-keeping requirements.

 

7. Retention of Information

We retain your personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Medical records are retained in accordance with applicable laws and regulations.

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8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on our website, and the "Effective Date" will be revised.

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9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

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Advanced Aesthetics Group
Email: office@advancedaestheticscinci.com
Phone: 513-225-6310
Website: www.advancedaestheticscinci.com

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By engaging with our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.